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My therapist has made me even more conscious of my thoughts and the impact that they can have on my well-being. I now have the capacity to control my negative thoughts, direct them elsewhere, and replace them with more positive ones.
Your counselling requires that your therapist reserves a significant amount of time exclusively for your benefit. We have a policy regarding cancellations and missed appointments that we believe is fair to you, the counsellor, and other clients needing appointments.
Because the appointment is reserved exclusively for you, we will charge the full established fee for appointments that are missed, rescheduled, or are cancelled with less than 24 hours notice of your appointment time.
You may cancel or reschedule your appointment at any time before the 24 hour period prior to your appointment without being charged for your session by calling your counsellor directly on their direct phone line. Please do not email or text these changes. Always call your counsellor directly.
We appreciate your understanding and look forward to serving you.
